Don’t Miss Critical Alerts: Save These Numbers to Stay Safe

At CV Security, your safety is our top priority. We’re committed to ensuring your security system works seamlessly to protect what matters most. However, we’ve noticed a common issue that could put that protection at risk: many of you use phone settings to block unknown numbers to avoid spam calls. While that’s a smart move, it might accidentally block urgent calls from CV Security’s Central Station.

Why Save Our Central Station Numbers?

Here’s an important clarification: when an alarm is triggered, our Central Station team, identifying as CV Security representatives, calls you first to verify the situation and ensure a fast response. Some customers have assumed these calls come directly from our dispatch team, but that’s not the case. Our Central Station handles the initial outreach to confirm the emergency, helping get assistance to you as quickly as possible.

To ensure you never miss these critical calls, please save the following four numbers in your phone’s contacts today:

• (800) 633-2677
• (800) 367-2677
• (855) 357-2677
• (855) 633-2677

Add them as “CV Security Central Station” to recognize them instantly. We use these numbers for emergency calls, and since there’s no set pattern for which one is used, saving all four ensures you’re covered.

Why This Matters

Saving these numbers in your phone can make all the difference in an emergency. Here’s why:

• Faster Response Times: Receive immediate confirmation calls when an alarm is triggered, allowing quicker dispatch of help.

• Clear Communication: Know it’s CV Security or Elite Security reaching out to verify your safety, not a spam call.

• Peace of Mind: Stay connected to our 24/7 monitoring team, ensuring you’re always reachable when it counts.

How to Save the Numbers

It’s simple! Grab your phone and follow these quick steps for each number:

1. Open your phone’s contacts app.

2. Add a new contact named “CV Security Central Station.”

3. Enter one of the numbers: (800) 633-2677, (800) 367-2677, (855) 357-2677, or (855) 633-2677.

4. Save and repeat for the other three numbers.

We’re Here to Help

If you have any questions or need assistance adding these numbers, don’t hesitate to contact our Customer Service Team at (301) 249-0600 for support.

Thank you for choosing CV Security to keep you safe and secure. By saving these Central Station numbers, you’re taking a vital step to ensure your system works as intended, keeping you and your loved ones protected.

Stay Secure,
Customer Service Team
CV Security
(301) 249-0600